Frequently Questions
Regularly updated to meet evolving customer needs, this FAQ provides quick tips, detailed product info, and personalized service guidance for immediate assistance. It’s designed as your first stop for fast, comprehensive support.
How do I place an order on the TizFit website?
To place an order, browse our collection and select the items you wish to purchase by adding them to your cart. Once ready, navigate to your cart and proceed to checkout. You’ll be prompted to enter shipping information and choose a payment method to complete your order.
What payment methods are accepted by TizFit?
TizFit accepts a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and secure payment options to ensure a smooth checkout process.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 1 hour of placement. Please contact our customer service team immediately if you need to make any changes. After this period, we cannot guarantee changes can be made.
How long does shipping take, and how can I track my order?
Shipping times vary based on location and selected shipping option. Once your order is dispatched, you’ll receive a tracking number via email to monitor your package’s journey. Standard shipping typically takes 5-7 business days.
Does TizFit ship internationally?
Yes, TizFit offers international shipping. Shipping costs and times vary depending on the destination country. Please check our shipping policy for detailed information.
What is TizFit's return and exchange policy?
TizFit only accepts returns in cases of print or embroidery defects. Given our print-on-demand service, we emphasize the importance of selecting the correct size. Please review our size guide carefully before ordering. For issues related to print or embroidery, refer to our return policy page for specific instructions.
How do I choose the right size?
We provide a sizing guide on our product pages to help you find the perfect fit. If you’re between sizes or need further assistance, our customer service team is happy to help.
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